KEVIN HANCOCK PROJECT SUCCESS DOWN TO STRONG WORKING RELATIONSHIP AND EFFECTIVE COMMUNICATION
Having been involved in the Food Manufacturing and Logistics Industry for over 35 years, Kevin Hancock has a wealth of knowledge and experience in the complete Supply Chain.
Formerly Managing Director of Rick Bestwick Ltd, Kevin left the company in June 2017 after 18 years of developing a unique temperature-controlled business – in that he actually listened to what the customer wanted.
Not having lost his passion for the supply chain Kevin has recently established Kevin Hancock Limited based on a purpose built site in Newark, Nottinghamshire.
New Blast Freezers and Tempering Units
Kevin’s Newark site specialises in adding value to the client which includes blast freezing and up tempering within the temperature controlled supply chain. His capabilities have only strengthened further having taken delivery of the Dawsongroup temperature control solutions (DGTCS) Blast Freezers and Tempering units which will be combined with the Microwave tempering technology that is synonymous with Kevin.
With the very latest technology available the business can support the client not just in terms of cost saving but also in product quality and wastage, all delivered in a ‘just in time’ ‘one stop solution’.
Effective Customer and Supplier Relationships
Kevin believed that by listening to what your client requires and then supplying the highest quality of service, the partnership will grow and flourish. This is something he has seen over many years in business and is true of his relationship with DGTCS, and in particular with Project Development Manager Michael Sansum, who will always go the extra mile to support his clients.
Kevin commented “DGTCS certainly have a superb portfolio of solutions and coupled with the service I have received from Michael, and DGTCS as a whole, from the initial sales contact right through to the installation, commissioning and after sales support, it certainly is understandable why they are the market leaders in the UK”.
“Over the years I have known Kevin we have always worked together successfully”, Michael began, “this project is just another example of how customer focussed DGTCS is and the unrivalled service we provide – I look forward to only building the fantastic working relationship Kevin and I have further”.
Kevin believes there is still much to do especially in today’s uncertain economic climate particularly with the Brexit situation, and this can only be done by really understanding what the client needs. Through innovation, technology, knowledge and experience – which is something DGTCS offer to all their clients enabling true long-term partnerships to be forged.